Onsite Registration & Support Specialist

About this job

• Sector: Events, Software/ICT (SaaS)
• Field of Expertise: Onsite Support, Installation & Project Management
• Location: Utrecht

Requirements

• Number of hours per week: 32 - 40 hours
• Skills set: representative, flexible, hospitable, customer-focused

Job Description: Onsite Registration & Support Specialist

Welcome and how nice that you are viewing our vacancy! Our company Lively is a growing event technology agency and we are looking for a new “Onsite Registration & Support Specialist”. As a team, we ensure that our customers organize successful and relevant business events. We do this with the help of the best event technology and our knowledge about an optimal visitor journey. You will join us in a dynamic industry where you work with major organizers of (B2B) events such as the RAI, the Jaarbeurs and Frankwatching.

The position of Onsite Specialist is a diverse role where you work partly in the office, but also often work on location at the customer's premises (at events!). You start your day with a kick-off with a customer who wants to facilitate badge reception and collect more leads for sponsors for a conference of 1,000 participants. You go through the intake, check the schedule, discuss the badge design and fine-tune with the customer. You will then make the preparations on location for another customer at the end of the morning. Prepare hardware, brief hostesses, test badges and, above all, support the customer with badge printing. A printer that crashes? You know exactly how to get this one up and running again. Then you dismantle and get back in the car after saying goodbye to a satisfied customer!

What do we offer you

• A position where you can apply your social skills, creativity and affinity with project management, events and toolings.
• A position where you are 50/50 in the office and on the go
• A fun combination between project management, customer contact and installation at events
• The opportunity to work from abroad, on location or at home, for several weeks a year.
• A warm and friendly team that is not afraid of a challenge

Working conditions

Opportunities are there to be taken. If you come to work for us, you're in the right place!

With our employment conditions, in addition to a competitive (starting) salary (€2,800 to €3,500, based on 40 hours, depending on experience and level), you also receive an additional benefit, our profit sharing scheme. Will we reach our annual target? Then you will receive a well-deserved percentage of the profit. After all, you're doing it together!

You can also count on:

• A company car that allows you to drive throughout the Benelux
• Enjoy flexible working hours: 40 hours per week during the high season and 32 hours per week during the low season for 6 months per year.
• Profit-sharing scheme based on business performance
• Pension plan

About us

We are a relatively young team, open minded, with a lot of knowledge and experience and have grown significantly in numbers in recent years. We are excited not only to make our customers successful, but also to further develop our agency. We are informal, direct, ask critical questions and are open to feedback. We do this in an open and friendly way and are happy to help each other get better at what we do. We can switch quickly with each other and with the customer, and we expect the same from you. In addition, we are in solidarity and are open to new ideas and suggestions. With us, you can really help build the organization by also further developing these ideas and applying them to our team. In fact, gladly!

Apply

Application process

1. First contact
2. We will process your application and review your profile. Within two business days, we will let you know if we invite you for an interview
3. Online introduction
4. Mutual interest
5. That is going in the right direction, because as a result of the introduction, we are both still enthusiastic.
6. Office Interview
7. Offer
8. We make you an offer you can't resist!

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